8. CreateΒΆ
- Create Issue: Create a new issue by clicking on the
Create issue
button. After clicking on this button a form will appear.
-
Email: Users are required to enter their email address here, otherwise, their registered email will be used by default.
-
Subject: Users are required to enter a subject for their issue.
-
Issue Type: Users are required to select the type of issue they are reporting from the dropdown menu.
-
Issue Details: Users are required to enter a detailed description of their issue.
-
Add Attachment: Users can add attachments to their issue by clicking on the
Add attachment
button.
1 Cancel: Users can click on this button to cancel the attachment selection.
2 Select: After selecting the desired file users are required to click on this button to upload the attachment.'
- Submit: After filling in all the required fields, users can submit their issue by clicking on this button.
## Error
If users forget to fill in any *
required field and click the submit button, they will receive the error message This field may not be blank
below the input field, and a notification toast will appear with the message Failed to create a ticket
.
## Success
Users will be notified by a notification toast after the successful submission of the form.
- Cancel: Users can click on this button to cancel the issue creation process.