8. Create¶

1. Create Issue: Create a new issue by clicking on the Create issue button. After clicking on this button a form will appear.

1. Email: Users are required to enter their email address here, otherwise, their registered email will be used by default.

2. Subject: Users are required to enter a subject for their issue.

3. Issue Type: Users are required to select the type of issue they are reporting from the dropdown menu.

4. Issue Details: Users are required to enter a detailed description of their issue.

5. Add Attachment: Users can add attachments to their issue by clicking on the Add attachment button.

   • 1 Cancel: Users can click on this button to cancel the attachment selection.

   • 2 Select: After selecting the desired file users are required to click on this button to upload the attachment.'

6. Submit: After filling in all the required fields, users can submit their issue by clicking on this button.

   • Error If users forget to fill in any * required field and click the submit button, they will receive the error message This field may not be blank below the input field, and a notification toast will appear with the message Failed to create a ticket.

   

   • Success Users will be notified by a notification toast after the successful submission of the form.

   

7. Cancel: Users can click on this button to cancel the issue creation process.