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8. CreateΒΆ

Create Issue

  1. Create Issue: Create a new issue by clicking on the Create issue button. After clicking on this button a form will appear.

Create Issue Form

  1. Email: Users are required to enter their email address here, otherwise, their registered email will be used by default.

  2. Subject: Users are required to enter a subject for their issue.

  3. Issue Type: Users are required to select the type of issue they are reporting from the dropdown menu.

Issue Types

  1. Issue Details: Users are required to enter a detailed description of their issue.

  2. Add Attachment: Users can add attachments to their issue by clicking on the Add attachment button.

File Explorer

1 Cancel: Users can click on this button to cancel the attachment selection.

2 Select: After selecting the desired file users are required to click on this button to upload the attachment.'

  1. Submit: After filling in all the required fields, users can submit their issue by clicking on this button.

## Error

If users forget to fill in any * required field and click the submit button, they will receive the error message This field may not be blank below the input field, and a notification toast will appear with the message Failed to create a ticket.

Error

## Success

Users will be notified by a notification toast after the successful submission of the form.

Success

  1. Cancel: Users can click on this button to cancel the issue creation process.