10. User Guide: Forgot Password on Africa RangeLand Watch (ARW)¶
Click on the 1️⃣ Sign In
button to access the sign-in page, where you will find the Forgot Password
link.
Click on the 1️⃣ Forgot Password
link to access the forgot password page.
Enter your registered email address in the 1️⃣ Email
field and click on the 2️⃣ Send Email
button.
-
After clicking on the
Send Email
button, you will be notified with a message stating that thereset link sent to your email
.
Open the email sent by ARW and click on the 1️⃣ Reset Password
button. This will redirects you to the reset password page.
Enter your new password in the 1️⃣ Password
input field and confirm it in the 2️⃣ Confirm Password
input field. After filling the required fields, click on the 3️⃣ Reset Password
button.
After completing the process you will be notified with a message stating that the Password has been successfully reset
.
Error:
-
Passwords do not match: If you forget to fill any of the input fields and click the
Reset Password
button, you will be notified with an error message. -
Invalid reset link: If you forgot to fill both the password and confirm password fields and click the Reset Password button, you will be notified with an error.