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10. User Guide: Forgot Password on Africa RangeLand Watch (ARW)

Click on the 1️⃣ Sign In button to access the sign-in page, where you will find the Forgot Password link.

Home Page

Click on the 1️⃣ Forgot Password link to access the forgot password page.

Sign In Page

Enter your registered email address in the 1️⃣ Email field and click on the 2️⃣ Send Email button.

Forgot Password

  • After clicking on the Send Email button, you will be notified with a message stating that the reset link sent to your email.

    Forgot Password Message

Open the email sent by ARW and click on the 1️⃣ Reset Password button. This will redirects you to the reset password page.

Reset Password Email

Enter your new password in the 1️⃣ Password input field and confirm it in the 2️⃣ Confirm Password input field. After filling the required fields, click on the 3️⃣ Reset Password button.

Reset Password Page

After completing the process you will be notified with a message stating that the Password has been successfully reset.

Reset Password Successful

Error:

  • Passwords do not match: If you forget to fill any of the input fields and click the Reset Password button, you will be notified with an error message.

    Passwords Do Not Match

  • Invalid reset link: If you forgot to fill both the password and confirm password fields and click the Reset Password button, you will be notified with an error.

    Invalid Reset Link