Forgot Password Feature

When the user has forgotten their password, they can use this feature to reset it. The steps involve:

• Providing the correct email for the user account.
• Clicking on the reset password link provided in their email.
• Resetting their password on the platform.
• Log in with their new password.

Forgot password

1. Forgot Password Link: When clicked navigates to the password reset page.

Reset password

1. Reset Password Label
2. Email Field: the user should enter their email address into this field.
3. Reset Password button: when clicked sends the reset password email and notifies the user.
4. Go back link: when clicked returns the user to the login page.

1. The message: contains instructions the user should follow to be able to reset their password.
2. Go back link: when clicked returns the user to the login page.

Password reset email

• Email: has further instructions on completing the reset password process.
• Register button: When the user clicks the register link, they will be redirected to the platform to complete resetting their password.

Password reset confirmation

1. New Password field: the user should enter their new password into this field.
2. New password confirmation field: the user should re-enter their password to make sure they didn’t make a mistake.
3. Allowable Password characteristics: the new password for the user should include the characteristics described.
4. Reset password button: when clicked sets the password the user provided as the new password for logging in and also shows a success message.

Password reset success

• Password reset success: the user receives a success message when the reset is completed without any errors.